Terms

Effective date: 4 August 2026

These Terms and Conditions (“Terms”) govern access to and use of the Oohlala website, web-based and in-app couples quizzes, participant and result links, emails, the Oohlala iOS app, optional Partner Sync, and related content and services (together, the “Service”). The Service is operated by YOKUDU Pty Ltd, trading as Oohlala (“Oohlala”, “we”, “us”, or “our”).

1. Acceptance of these Terms

By accessing or using the Service, you confirm that you have read and agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

Before starting a quiz or purchasing Oohlala Premium, please read the prominent notice above and sections 3 to 5 and 19 to 21. By continuing after having an opportunity to review them, you acknowledge the recreational nature of the Service, the safety and consent warnings, and the risk allocation and liability limits stated in those sections.

If you use the Service on behalf of a company or another legal person, you confirm that you have authority to bind that person. The Service is designed for personal use by individual adult participants and may not be used commercially unless we agree in writing.

2. Eligibility and adults only

You may use the Service only if you are at least 18 years old, have legal capacity to agree to these Terms, and are legally permitted to access adult relationship and sexual subject matter in your location. You must not use the Service with a minor or enter information about a minor.

We do not independently verify a participant’s identity, age, relationship status, intentions, or capacity. You are responsible for complying with applicable law and for ensuring that the person with whom you use the Service is an informed, consenting adult.

3. Nature and purpose of the Service

Oohlala is intended purely for recreation, entertainment, and voluntary communication between consenting adults. Two adults can complete corresponding main or mini quizzes, compare selected answers, view shared or conditional matches and summaries, and use matches in shared or personal bucket lists. The app also lets users record completion history, ratings, notes, and optional intimacy-calendar entries. Partner Sync can synchronize selected app records between paired devices.

The Service is not medical care, mental-health care, psychotherapy, counselling, sex therapy, psychological assessment, professional relationship advice, legal advice, health or safety advice, or crisis support. Oohlala is not a licensed healthcare or therapy provider. The Service does not diagnose, assess, monitor, treat, cure, or prevent any medical, psychological, sexual-health, emotional, compatibility, or relationship condition. Its quizzes and scores are recreational outputs generated from participant answers and predefined rules; they are not clinical, diagnostic, scientific, or psychometric assessments.

Using Oohlala does not create a therapist-client, counsellor-client, doctor-patient, fiduciary, or other professional relationship with Oohlala. The Service does not monitor answers for abuse, coercion, distress, self-harm, violence, or emergencies and cannot contact emergency services for you. Seek advice from an appropriately qualified professional when needed. If you or another person may be in immediate danger, stop using the Service and contact local emergency services or an appropriate crisis or support organization.

4. No obligation to act on results

Questions, answers, matches, scores, summaries, educational descriptions, and bucket-list suggestions are not instructions, promises, endorsements, or proof of consent. No participant is required or expected to discuss, accept, or perform any activity shown by the Service. A quiz answer is not consent to a real-world activity.

Every real-world decision remains voluntary and independent of the Service. Either person may say no, change their mind, stop, or withdraw consent at any time and for any reason. A previous answer, match, notification, relationship, or agreement does not remove the need for clear and ongoing consent. Do not treat a match, score, or shared bucket-list item as evidence of what another person wants now.

5. Consent, boundaries, safety, and personal responsibility

You are responsible for your own decisions, communication, conduct, and safety. Any discussion or activity between participants must be lawful, safe, voluntary, respectful, and based on clear, informed, ongoing, and enthusiastic consent.

Before acting on any question, match, suggestion, or user-created item, independently consider the participants’ physical and emotional wellbeing, boundaries, applicable law, sexual-health and pregnancy risks, allergies or health conditions, the environment, and any equipment or substances involved. Oohlala does not assess whether an activity is lawful, safe, suitable, or appropriate for a particular person or situation.

You must not use the Service or its results to pressure, manipulate, harass, shame, threaten, coerce, exploit, blackmail, surveil, or test another person, or to claim entitlement to intimacy or sexual access. Stop using the Service if either participant feels uncomfortable, unsafe, distressed, or pressured. Do not use Oohlala as a substitute for professional help or as a way to resolve abuse, coercion, a health concern, or a crisis.

6. Information entered about a partner and Partner Sync

The participant who starts a quiz may enter both participants’ names or nicknames and selected genders to create the two-person flow. You must have a lawful and appropriate reason to provide another person’s information and must not submit false, misleading, intimate, or harmful information about a person without their knowledge or authorization.

Each participant is responsible for reviewing the Privacy Policy and submitting their own answers. Each web-quiz participant enters their own email address if they choose to use result-email functionality. The app does not require an email address for an in-app quiz. You are responsible for ensuring that details you enter are accurate and appropriately shared.

Partner Sync is optional. You may pair only with the intended consenting adult partner and may use a pairing code only with that person’s authorization. When paired, each active member can receive and store synchronized profile information, bucket lists and items, completion history, ratings, notes, quiz summaries and shared matches, and intimacy-calendar entries created or changed within the shared couple space. Do not add information that you are not entitled to share with your partner or Oohlala.

Pairing does not prove identity, relationship status, authority, safety, or consent to any activity. You are responsible for confirming who you pair with and for reviewing information before synchronizing it. By using Partner Sync, each participant acknowledges and agrees that either paired participant may disconnect at any time without requiring the other participant’s further approval. Disconnecting ends Partner Sync for both installations and permanently deletes the couple’s shared Partner Sync server copy, active pairing and synchronization records, linked shared in-app quiz records, and disposable Partner Sync identities. It does not erase copies already synchronized to either device. Pairing again creates new identities and a new shared server space. You are responsible for retaining any local information you wish to keep and for respecting the other participant’s privacy after disconnection.

7. Links, quiz codes, pairing codes, and access credentials

Participant links, result links, participant tokens, six-digit quiz codes, and eight-character pairing codes act as access credentials. Anyone who obtains a valid credential may be able to complete a participant flow, view or import associated results, or attempt to pair an app installation while that credential is accepted.

Keep links, codes, and tokens private and share them only with the intended adult partner. Do not publish them, post them publicly, sell them, or send them through an insecure channel. You are responsible for access resulting from your voluntary sharing, forwarding, shared device or inbox, or failure to take reasonable steps to protect a credential. Contact us promptly if you believe a credential has been exposed.

8. The 24-hour quiz-access period

By default, participant links, result links, and the six-digit app-import code remain available for 24 hours after the second participant completes the quiz. After the applicable deadline, customer-facing quiz, result, and import access is rejected. An authorized Oohlala administrator may extend the deadline or approve an exception for a documented support, recovery, security, or other lawful reason.

The end of customer access, expiry cleanup, de-identification, retention, and deletion are separate events. The expiry process removes certain contact details and access credentials, but some participant details, answers, and report content may remain as personal information in restricted records. The Privacy Policy explains the current process and how to request deletion.

9. Shared results and expectations of privacy

The Service is designed to compare two participants’ answers and create shared outputs. Shared results may reveal interests, preferences, areas of compatibility, conditional matches, names or nicknames, selected genders, and other information derived from both participants’ responses. Partner Sync additionally makes the shared records described in section 6 available to the other active member of the paired couple.

Do not participate, pair, or add shared records if you do not want the relevant information processed for these shared purposes. Although Oohlala uses safeguards, we cannot control what another participant does after viewing, importing, receiving, or synchronizing information. Each participant agrees to respect the other person’s privacy and not disclose, copy, publish, weaponize, or misuse results or synchronized records.

10. Local app data and device access

The iOS app stores participant details, in-app and imported quiz data, bucket lists, notes, ratings, completion history, calendar entries, and settings on the device. If Partner Sync is enabled, selected shared records are also processed on Oohlala’s servers and synchronized to the paired partner’s device. Anyone who can unlock or use either device may be able to see locally available information. You are responsible for device security, passcodes, backups, account sharing, and use of the optional biometric lock.

Reset All Data first disconnects an active pairing. Disconnecting permanently deletes the couple’s shared Partner Sync server copy, active pairing and synchronization records, linked shared in-app quiz records, and disposable Partner Sync identities, and then Reset All Data deletes Oohlala data stored locally on that device. Neither action can erase a copy already stored on the other participant’s device, clear browser storage, cancel Oohlala Premium, remove unrelated web-quiz records, or remove Apple, RevenueCat, email-provider, security-log, or other records that are retained for the purposes described in the Privacy Policy.

11. Free app and Oohlala Premium

The Oohlala iOS app is free to download. Features for creating and managing your own bucket lists and items, calendar entries, settings, and other non-premium app functions remain available without a subscription. You may also complete or import an eligible quiz and view the limited preview made available in the app.

An active Oohlala Premium subscription unlocks full quiz results and personalized bucket-list content generated from quizzes across the app for as long as the entitlement remains active. It is not purchased separately for each quiz. Manually created bucket lists and items are not locked by the subscription. Premium does not guarantee any particular match, score, result, mini-quiz release, relationship outcome, or continued availability of every feature.

Oohlala Premium is a monthly auto-renewable subscription offered through Apple’s in-app purchase system. The United States storefront launch price is US$9.99 per month. Apple displays the actual localized price, currency, and any applicable tax before confirmation, and that displayed price governs the purchase. Subscription pricing may change through Apple’s permitted process with any notice or consent required by Apple or applicable law.

The app contains no PayPal or other external checkout for this digital access. Access to the web quiz does not create a separate charge. Internet access, mobile data, device costs, and charges imposed independently by an internet, mobile, email, or platform provider remain your responsibility.

12. Subscription billing, renewal, cancellation, restoration, and refunds

Payment is charged to your Apple Account when you confirm the purchase. Oohlala Premium automatically renews for another month unless you cancel it at least 24 hours before the end of the current subscription period. Apple may charge the renewal to your Apple Account within 24 hours before the current period ends. The subscription is also governed by the applicable Apple Media Services Terms and Conditions.

You can manage or cancel Oohlala Premium in your Apple Account subscription settings. Cancellation takes effect at the end of the current paid period unless Apple states otherwise. Deleting the app, using Reset All Data, or deleting local quiz content does not cancel the subscription.

If a valid purchase is not recognized, use Restore Purchases in the app’s Settings screen. Restoration asks Apple and our subscription service provider to re-check the purchase entitlement. It does not restore quiz results, bucket lists, notes, or other local app data that has been deleted.

Apple processes subscription charges and refunds. Oohlala does not directly receive your full payment-card or bank-account details. To request a refund for a transaction billed by Apple, sign in at reportaproblem.apple.com or contact Apple Support. Oohlala may help investigate a product problem, but it does not control or guarantee Apple’s refund decision, review time, or return of funds.

Nothing in this section excludes any mandatory refund, cancellation, cooling-off, or other consumer right available under applicable law.

13. Apple App Store terms

Your acquisition and use of the iOS app through the App Store is also subject to Apple’s applicable terms, including the Licensed Application End User License Agreement. These Terms supplement and do not replace Apple’s licence or usage rules. You must comply with applicable third-party terms, including Apple Account, App Store, device, internet, and mobile-service terms, when using the app.

Apple operates the App Store, but Oohlala—not Apple—is responsible for operating the Oohlala Service, its content, product support, and claims relating to the Service, except to the extent applicable law or Apple’s terms provide otherwise. Apple has no obligation to provide maintenance or support for Oohlala. Questions about Apple billing, an Apple receipt, or an Apple refund request should be directed to Apple.

14. Emails and electronic communications

If you provide your email address, we may send transactional communications such as a result link, quiz code, support response, privacy response, service update, or security notice. Result emails may contain confidential access credentials. Delivery timing and inbox placement depend on third-party systems and the recipient’s email provider; we do not guarantee delivery or placement outside spam or promotions folders.

The current Service does not use quiz emails for direct marketing. Any future marketing will be sent only where lawful and with any required consent and opt-out method.

15. Privacy

Our Privacy Policy explains what information we process, the shared two-person result model, Partner Sync, local and server storage, service providers, security controls, access expiry, de-identification, retention, consent withdrawal, and deletion requests. By using the Service, you acknowledge that no internet, synchronization, email, browser-storage, or device-storage system can be guaranteed completely secure.

16. Acceptable use

You must not:

• break any applicable law or use the Service in connection with illegal conduct;
• involve a minor or submit a minor’s information;
• harass, threaten, stalk, abuse, coerce, exploit, discriminate against, or impersonate another person;
• infringe another person’s privacy, confidentiality, intellectual property, or other rights;
• use answers or results to pressure, shame, blackmail, expose, or harm a participant;
• submit false, misleading, malicious, unlawfully obtained, or unauthorized information, including intimate information about another person;
• pair with an unintended person, use a pairing code without authorization, or use Partner Sync to monitor, control, impersonate, or deceive another person;
• guess, harvest, scrape, publish, sell, or misuse quiz codes, pairing codes, participant tokens, result links, or synchronized records;
• bypass or test access controls, rate limits, security measures, or expiry controls without our written authorization;
• introduce malware, overload, disrupt, damage, reverse engineer, or interfere with the Service, except to the limited extent a restriction is prohibited by law; or
• copy, frame, resell, commercially exploit, or create a competing dataset or service from Oohlala content without written permission.

17. Intellectual property and limited licence

The Service, including its software, design, text, question sets, educational descriptions, quiz structure, scoring logic, reports, visual assets, branding, and logos, is owned by or licensed to Oohlala and protected by applicable intellectual property law.

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to access and use the Service for your personal, non-commercial use. No ownership right is transferred to you. Rights not expressly granted are reserved.

You retain any rights you have in names, answers, notes, ratings, calendar details, custom bucket-list items, and other content you enter. You grant Oohlala a non-exclusive, worldwide, royalty-free licence to host, copy, process, transmit, synchronize, and display that content only as reasonably necessary to operate, secure, support, and legally administer the Service in accordance with these Terms and the Privacy Policy. You confirm that you have the rights and permissions needed to provide and share that content.

18. Availability, changes, and updates

We may maintain, update, change, restrict, suspend, or discontinue all or part of the Service for security, legal, operational, compatibility, or product reasons. We do not guarantee that every quiz, feature, code, result link, dataset version, or device configuration will remain available indefinitely.

Main quizzes, mini quizzes, reminders, notifications, and other content may be released, delayed, changed, repeated, or withdrawn according to product rules and availability. Any displayed release timing is an estimate or current schedule, not a guarantee that content will become available on a particular date or at a permanent interval.

You may need a compatible device, supported operating system, internet connection, current app version, and access to our production services. We are not responsible for a failure caused by an unsupported device, outdated software, loss of connectivity, or a third-party outage outside our reasonable control.

19. Disclaimers

To the maximum extent permitted by law, the Service is provided “as is” and “as available” for recreational use. We do not promise that it will be uninterrupted, error-free, completely secure, accurate, complete, current, compatible with every device, or suitable for a particular person, relationship, purpose, activity, or circumstance. Quiz outputs depend on participant-provided information and predefined calculation rules and cannot reflect the full complexity of a person, relationship, health condition, boundary, or real-world situation.

Oohlala does not verify the truth, completeness, intention, identity, age, safety, capacity, or continuing consent of a participant. We do not endorse or guarantee any participant, answer, match, suggestion, synchronized record, relationship, emotional response, communication, compatibility, health, safety, or sexual outcome. We are not responsible for advice, promises, representations, or conduct by another participant or for a participant’s decision to rely on, discuss, disclose, or act on Service content.

No statement in the Service creates a professional recommendation or warranty. You remain responsible for obtaining qualified advice and making an independent assessment before taking any action. Nothing in these Terms excludes a warranty, guarantee, duty, standard of service, or remedy that cannot be excluded under applicable consumer law.

20. Limitation of liability

This section limits Oohlala’s liability and requires your particular attention. It applies only to the maximum extent permitted by law and does not remove any non-excludable consumer right or remedy.

To the maximum extent permitted by law, Oohlala and its officers, employees, contractors, affiliates, licensors, and operators will not be liable for indirect, incidental, consequential, special, exemplary, punitive, or purely economic loss arising from or relating to the Service, including loss of data, opportunity, goodwill, reputation, anticipated savings, or profits.

Without limiting the previous paragraph, and to the maximum extent permitted by law, we are not liable for loss, injury, distress, disagreement, relationship harm, disclosure, or other consequences resulting from a participant’s independent decisions, statements, omissions, or conduct; real-world activities; reliance on recreational quiz outputs; withdrawn or absent consent; information entered or synchronized by a user; an intended participant’s use or disclosure of shared information; a paired participant’s use of synchronization, conflict-resolution, editing, deletion, or unpairing controls; loss of the shared Partner Sync server copy following an unpair action; a shared or compromised device, inbox, link, code, or token; user error; device or local-data loss; failure to maintain a backup; or an outage, delay, security event, or act of a third-party platform outside our reasonable control. This exclusion does not apply to the extent a loss was directly caused by Oohlala and liability cannot lawfully be excluded.

To the maximum extent permitted by law, Oohlala’s total aggregate liability for all claims arising from or relating to the Service will not exceed the greater of (a) ZAR 1,000 and (b) the amount you paid for Oohlala Premium during the 12 months immediately before the event giving rise to the claim.

The exclusions and cap in this section do not apply to liability that cannot lawfully be excluded or limited, including liability arising from Oohlala’s fraud or wilful misconduct, or loss directly attributable to Oohlala’s gross negligence where applicable law prohibits limitation. They also do not override mandatory rights concerning quality of service, privacy, data protection, refunds, death or personal injury, or any other matter that applicable law makes non-excludable.

21. Responsibility for unlawful misuse

To the extent permitted by law, you are responsible for direct losses, liabilities, and reasonable costs arising from a third-party claim caused by your unlawful use of the Service, deliberate infringement of another person’s rights, unauthorized pairing or sharing, misuse of another person’s intimate information, or material breach of sections 2, 5 to 7, 9, or 16. This section does not require you to compensate us for a loss caused by our own unlawful conduct, gross negligence, or wilful misconduct.

22. Suspension and termination

We may restrict, suspend, or terminate access where we reasonably believe a person has breached these Terms, created a safety or security risk, infringed another person’s rights, abused access credentials, or where restriction is required by law or necessary to protect the Service. Where reasonably possible and appropriate, we will provide notice or an opportunity to address the issue.

You may stop using the Service at any time. Disconnecting Partner Sync deletes the shared Partner Sync server copy and ends synchronization for both paired installations, but it cannot delete copies already stored on either device. Stopping use, resetting local app data, disconnecting, or removing the app does not automatically cancel Oohlala Premium or delete unrelated quiz, provider, security-log, or other records retained as described in the Privacy Policy. Use Apple’s subscription settings to cancel Premium and the Privacy Policy process for other server-data requests.

23. Changes to these Terms

We may update these Terms when the Service, law, providers, or business model changes. The updated version will be posted with a new effective date. We will provide any additional notice required by law. If you do not agree to updated Terms, stop using the Service before continuing after they take effect.

24. Governing law and consumer rights

These Terms are governed by the laws of the Republic of South Africa, without regard to conflict-of-law rules. Subject to mandatory consumer rights and rules about where a consumer may bring a claim, the courts of South Africa will have jurisdiction over disputes concerning the Service or these Terms.

Nothing in these Terms prevents a consumer from relying on a mandatory right, remedy, forum, cooling-off right, or protection available under applicable consumer law.

25. General provisions

If a provision is invalid or unenforceable, it will be interpreted or limited to the minimum extent necessary, and the remaining provisions will continue. Our failure to enforce a provision is not a waiver. You may not transfer your rights or obligations under these Terms without our written consent. We may transfer these Terms as part of a lawful restructuring, merger, sale, or transfer of the Service.

These Terms, the Privacy Policy, Apple’s applicable App Store terms, and any additional notice expressly incorporated at the point of use form the agreement governing your use of the Service.

26. Contact

Operator: YOKUDU Pty Ltd trading as Oohlala
Questions, complaints, or legal notices: https://oohlala.app/contact/
Help: https://oohlala.app/help/